Privacy Policy
This site collects and uses personal information as described below when you submit a consultation request or post a question in the 24-hour Q&A chat.
1. Personal Information Collected
- Consultation requests: name, phone number, inquiry details
- 24-hour Q&A chat questions: name (optional, anonymized if left blank), question content
2. Purpose of Collection and Use
Collected personal information is used solely to respond to consultation requests and to provide answers to questions, and is not used for any other purpose.
3. Retention and Use Period
Collected personal information is destroyed without delay once the purpose of the consultation or response has been fulfilled, except where retention is required under applicable law, in which case it is stored securely for the required period.
4. Provision to Third Parties
This site does not provide users' personal information to external parties in principle, except where required by law or requested by an investigative agency through lawful procedures.
5. User Rights
Users may request access to, correction of, or deletion of their personal information at any time. If you wish to delete a question posted in the 24-hour Q&A chat, please contact us using the information below.
6. Contact
For privacy-related inquiries, please contact the number listed on the clinic information page.